Last Updated: December 8, 2024
CRITICAL DISCLAIMER - PLEASE READ CAREFULLY
WE DO NOT PROVIDE FINANCIAL ADVICE. Quantum Fira is a portfolio optimisation and analysis TOOL only. We are NOT financial advisers, investment advisers, brokers or dealers, and we are NOT authorised or regulated by the Financial Conduct Authority (FCA).
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Quantum Fira platform and services ("Service") provided by Fira Software Ltd ("we", "us", "our", or "Fira Software").
Company Details:
- Company Name: Fira Software Ltd
- Company Number: 07700391
- Registered Office: 49 Station Road, Polegate, East Sussex, BN26 6EA
- Registered in: England and Wales
- Contact: info@quantumfira.com
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
2. Definitions
- "Account" means your registered user account on the Service
- "Content" means any data, text, graphics, or materials uploaded to or generated by the Service
- "Subscription" means your paid access to the Service for a defined period
- "User", "you", or "your" means the person or entity using the Service
- "Portfolio Data" means investment holdings, quantities, and transaction information you enter
3. Eligibility and Account Registration
3.1 Age Requirement
You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement.
3.2 Account Creation
To access the Service, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised access
- Be responsible for all activities under your account
4. Subscription Plans and Services
4.1 Service Description
Quantum Fira provides a portfolio optimisation platform offering:
- Portfolio analysis and optimisation algorithms
- Trading simulation tools
- Real-time market data integration
- Performance reports and insights
- Educational resources
- Risk assessment and management tools
5. Payments and Billing
5.1 Subscription Fees
- Fees are charged in British Pounds (GBP) unless otherwise specified
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are stated inclusive of all taxes
5.2 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date, we terminate your subscription, or payment fails.
6. Cancellation and Refunds
6.1 Cancellation by You
You may cancel your subscription at any time by accessing your account settings or contacting support@quantumfira.com.
- Cancellation takes effect at the end of the current billing period
- You retain access until the end of the paid period
- No refunds for partial months or unused time
6.2 Refund Policy
Annual Subscriptions: Refunds available within 14 days of initial purchase (UK Consumer Contracts Regulations).
7. User Responsibilities and Acceptable Use
7.1 Prohibited Activities
You must not:
- Use the Service for illegal activities
- Share your account credentials
- Attempt to reverse engineer or hack the Service
- Upload malicious code or harmful content
- Impersonate others or misrepresent your identity
- Violate intellectual property rights
8. Intellectual Property Rights
8.1 Our Intellectual Property
All Service content, including software, algorithms, design, logos, trademarks, and documentation remains the exclusive property of Fira Software Ltd.
8.2 Your Data
You retain ownership of portfolio data you input, custom notes, and reports you generate. By using the Service, you grant us a limited licence to store and process your data to provide the Service.
9. Disclaimers and Warnings
9.1 Not Financial Advice - Critical Warning
QUANTUM FIRA DOES NOT PROVIDE FINANCIAL ADVICE, INVESTMENT ADVICE, OR INVESTMENT RECOMMENDATIONS.
What We Are:
- A software tool for portfolio analysis and optimisation
- An educational platform about investment concepts
- A calculator and data visualisation service
What We Are NOT:
- Financial advisers (we are not FCA authorised)
- Investment advisers or wealth managers
- Brokers, dealers, or investment firms
- Tax advisers or accountants
9.2 Regulatory Status
Fira Software Ltd is NOT authorised or regulated by the Financial Conduct Authority (FCA) under the Financial Services and Markets Act 2000.
10. Limitation of Liability
Fira Software Ltd shall not be liable for indirect, incidental, or consequential damages including loss of profits, investment losses, or data loss.
Our total aggregate liability shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.
11. Data Protection and Privacy
Your use of the Service is subject to our Privacy Policy and Cookie Policy. We comply with UK GDPR and the Data Protection Act 2018.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may modify these Terms at any time. We will notify you of material changes by posting updated Terms on the Service and updating the "Last Updated" date. Continued use constitutes acceptance.
14. Contact Information
For questions about these Terms:
- Email: legal@quantumfira.com
- Support: support@quantumfira.com
By using the Quantum Fira Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.